Problem

If you have an email account in the office but you would like a copy of all your emails sent to another address outside of work we can setup something called an email forward. This leaves emails in the exchange system but also sends a copy to any address you specify, whether  it be hot-mail or GMail etc. Follow the guide below on how to setup email forwarders in Microsoft  exchange 2007 and microsoft exchange 2010

Resolution

This is done by creating a a contact in Exchange management console and then putting a forward to it on the exchange mailbox.

1) First we need to create a contact for the user in question.So in exchange management console drop down to recipient configuration right click “Mail Contact” and select New Mail Contact.

2) select new contact.

 

Then enter the users relevant information INCLUDING the users external address, enter this by clicking “edit” and entering the external email address.

 3) Then we need to go into recipient configuration and mailbox. Right click the user and select properties. Then select mail flow settings. Then finally select delivery options

4) Then put a tick in “forward to” and simply browse to the contact you created. Select whether you would like to also keep the email in the local exchange server mailbox also.

The mail will now be forward to an external recipient and also helpd internally

Tags: email

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