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error 49.4C02 On HP Printer

error 49.4C02 On HP Printer

Written by Allen White on . Posted in General

IT Problem

When you try to print to you HP Printer it fails to print and you see the error error 49.4C02 on the lcd screen of the printer.

This is normally down to a corrupt firmware on your printer. Don’t panic you MAY be able to fix this by overwriting the firmware / BIOS of the printer.

IT Solution

We need to re flash this printer so go to the link below and download the flash utility.

ftp://ftp.hp.com/pub/softlib/software11/COL30519/lj-75705-2/lj24x0fw_util_08_113_0_I35128.exe

It is a single file. Make sure the green ready button is on the printer.

Once downloaded simply double click it, it will show you all the printers installed, select the faulty printer and click flash.
Reset the printer and this should remove the  error 49.4C02

 

Tags: HP Printer

Allen White

Allen is an IT Consultant and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5, 6 and HP ASE, AIS - Network Infrastructure.

Comments (1)

  • Avatar

    dlam

    |

    Problem came up attempting to print pdf manual. Checked the Advanced option “print as image” and the error did not come up.

    Reply

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