Exchange 2010 not receiving external mail when first installed.

Written by Allen White on September 17, 2010. Posted in Exchange 2007, Exchange 2010

Problem

After installing exchange 2007 or exchange 2010 , you may be able to send mail fine after testing but you find that your exchange server is not receiving emails. This is standard for a new exchange 2010 install. Follow the step by step guide below on setting up your receive connector.

Resolution

This is because by default the receive connector is set to not receive external mail. To enable do the following.

First Launch the Exchange 2010 Management console.

Receive Connector Not Setup Correctly

Once in select server configuration and then Hub Transport.

Exchage connector not receving email

Then on the right hand side select “receive Connectors”, Right click and select properties. Then select the 4th tab “permission groups”. Put a tick in Anonymous users.

receive connector no accepting mail

This will now allow external users ( anonymous ) to send mail to you.

Tags: email, receive connector

Allen White

Allen is an IT Consultant and holds the following accreditations. MCSA, MCSE, MCTS, MCITP, CCA, CCSP, VCP 4,5, 6 and HP ASE, AIS - Network Infrastructure.

Comments (4)

Anuj

November 2, 2011 at 1:27 pm | #

there are two receive connnectors. one is client receive connector & default receive connector. on which connector this setting required

Reply
- Allen White
  
  November 2, 2011 at 3:22 pm | #
  
  Hi, you need to set it on the default connector
  
  Reply
Anuj

November 2, 2011 at 1:28 pm | #

also provide all setting of authentication tab & permission tab setting when we have edge server in scenario.

Reply
- Allen White
  
  November 2, 2011 at 3:22 pm | #
  
  In that case it will be
  
  Anon
  Exchange
  Exchange Legacy.
  
  Reply